An independent agency that advises you — and partners with the best carriers.
VOOMA Insurance Agency (formerly the Shutts Agency) is a locally rooted, 100% independent agency serving New York's Capital Region and Upstate New York. We're appointed with many top-rated carriers, and we use those partnerships to do one thing well: match you with the company and coverage that genuinely fit your life. We love being independent because it means options — a customized solution, not a square peg forced into a round hole — and the freedom to remarket your coverage as your circumstances change.
Our mission
We help individuals, families, and business owners worry less about their insurance protection, so they can spend their time on the things that matter most to them.
Why VOOMA?
VOOMA is a South African word associated with power, energy, momentum, and intent. For us, it describes the way we want to live — and what good insurance should make possible.
You shouldn't have to spend your life worrying about everything that could go wrong. The right protection gives you the confidence to focus on your family, build your business, take the trip, buy the house, and keep moving forward.
Worry less about the worst. Go live with VOOMA.
Real people, a real belief
VOOMA was founded by Mark and Jessie Zweigenthal on a simple conviction: you can't be at your best when you're constantly worried about the worst. They set out to build an agency that treats insurance as a tool for confidence — one that helps people understand their risk, protect against the losses that truly matter, and then get on with living. That belief is still the whole point of VOOMA.
What we stand for
An advisor, not an order-taker
As an independent agency, we sit between you and the market — bringing carrier options to the table and helping you choose the right one. A quote gives you a price; a conversation gives you clarity.
Coverage on purpose
We start with what's at stake, not the sticker price. The wrong coverage is the most expensive kind, because the consequences are delayed — you find out when it's too late.
Coverage that keeps up
Life and business change. We review and remarket so your protection always matches where you actually are — not where you were when you first signed up.
A team in your corner
You get real, local people who advise, support, and advocate for you — not a call-center queue or an 800 number. You don't need to be an insurance expert. You just need to know one.
Quiet protection, done right
Most of what we do never gets seen — the claims that never happen, the risks structured correctly, the coverage conversation that quietly prevents a disaster years later.
That's the paradox of this work: when we do it well, you may never fully realize how much it mattered. The best insurance is the disaster that never becomes a financial catastrophe. It's not flashy — but it's honest work, and it's one of the few jobs where success means the worst day of someone's life didn't become the end of their future.
It's not just insurance. It's stewardship of what you've built.
Meet the people behind VOOMA
Local, licensed, and genuinely on your side.